Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS.

As a Director, Business Intelligence, you’ll be responsible for the overall performance and management of business intelligence resources and activities.  .  Develops reports, standard, interactive and ad-hoc.  Develops dashboards and OLAP and provide supports and maintenance to existing reporting and analytics environment. customer service.

Alaska, California, Colorado, Delaware, Hawaii, Idaho, Maine, Montana, Nevada, New Hampshire, New York, North Dakota, Rhode Island, South Dakota, Vermont, Washington, Wyoming , Illinois; residents are not eligible.

• Leads and facilitates deployment of standardized & regularly scheduled reports compiling data from SQL systems and other sources  

• Works with management team to identify, define and deploy reporting requirements as needed in a rapid manner 

• Enhances and develops staff skills in BI, Leads and Reporting solutions using SQL, Excel, Crystal Reports and other data management systems  

• Lead team in efforts to design and develop reporting solutions that enable stakeholders to make effective decisions and manage the business  

• Monitor existing metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities  

• Participate in weekly meetings with management and others as needed to evolve and refine business intelligence and reporting needs 

• Provides the foundation for subsequent information delivery development while using data knowledge, metadata integration, and the appropriate toolset in support of business information needs  

• Develop and Coordinate Business Information Access Layer changes with the Query/Report Analysts  

• Maintains a high degree of confidentiality at all times due to access to sensitive information   

• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department 

• Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements 

• Abides by all regulations, policies, procedures and standards 

Information Delivery Development: 

• Produces products providing business users access to the information needed while leveraging data knowledge and appropriate toolsets.  

• Develop and test SQL based queries and format reports from user specifications  

• Schedule, Optimize, Publish, Manage queries and reports  

• Develop and test dashboards for key performance metrics  

• Decision support, complex query construction and ad-hoc query assistance  

• Report, portal, dashboard, scorecard delivery  

• Assist users in the appropriate use of query, reporting and analysis tools 

OLAP Cube Development: 

• Designs, develops, tests and implements multi-dimensional cubes  

• Design, develop, code and test OLAP cubes. Document technical design  

• Design and define test cases based on business requirements  

• Analysis of data source acquisition  

• Source to target mapping  

• Production support of applications, including performance monitoring  

• Provide technical consulting and support for applications as needed  

• Maintain detailed and accurate documentation per all project standards  

• Abides by all policies, procedures and protocols set forth in the departmental, CCS Medical Personnel and Administrative Policy Manuals 

• Exercises appropriate cost control measures 

• Maintains positive internal and external customer service relationships 

• Maintains open lines of communication 

• Plans and organizes work effectively and ensures its completion 

• Meets all productivity requirements 

• Demonstrates team behavior and promotes a team-oriented environment 

• Actively participates in Continuous Quality Improvement 

• Represents the organization professionally at all times 

• B.S. Degree in Information Technology or related job experience 12 + Years IT experience; 5 years of managerial/supervisory experience. MBA or Master's degree preferred 

• Good working understanding of the information technology environment 

• Knowledge of current trends and developments in information technology  

• Strong multi-tasking, facilitation/presentation skills 

• Judgment, situation awareness and decision-making 

Our Values

Certainty-The lives of the individuals we serve depend on our ability to execute.  We commit to doing this every day. 

• Use appropriate methods and a flexible interpersonal style to help build a cohesive and collaborative team based on a foundation of trust and transparency. Deliver what you commit to.

Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business. 

• Ensure that the patient is the driving force behind business decisions, implementing service practices that meet needs of both the patient and the organization. Treat others the way you want to be treated. 

Advancement-We are endlessly looking for ways to progress and become more innovative in all things we do.

• Encourage innovative approaches for addressing opportunities and facilitating change, driving cross-functional alignment to accomplish goals. Speak the truth.

CCS is an EEO/AA Employer. M/F/D/V

CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans. At the core of CCS's differentiated model is LivingConnected®, a human-led, digitally-enabled clinical solution. PropheSee™—an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions— is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations. By combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. CCS's approach extends clinical reach while supporting over 200,000 people nationwide with home-delivered medical supplies and pharmaceuticals annually. Recognized as a Great Place to Work®, and with numerous peer-reviewed publications validating our care management approach, CCS is more than a trusted supplier—we're a partner in transforming chronic care delivery. To learn more about how CCS is addressing today's healthcare challenges, visit ccsmed.com or connect with us on LinkedIn.

• Competitive Salary 
• Bonus/Incentive Opportunities/commission: (if applicable)
• Comprehensive Benefits:
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (vacation and holidays)
• Growth & Development:
• Ongoing training and professional development
• Work-Life Balance:
• Remote or hybrid work options (if applicable)
• Wellness programs and mental health support