Position Summary:   

Responsible for selling and promoting the company’s diabetes line of products and services to primary care provider (PCP) offices. The solicitation of the PCP is accomplished primarily through telemarketing but will also require periodic in-person office visits in order to gain new patient referrals for the organization. The Inside Account Executive will be responsible for maintaining an established book of business within their assigned region. 

Success in this role will include maintaining strong relationships with established PCP offices as well as source and convert new referring PCP offices to the company increasing the total number of patients onto service within their established region.    

The successful candidate will report directly to the Regional Sales Manager. The position location is flexible, but the Inside Account Executive must be willing to travel within their assigned region to visit accounts and key manufacturer partners as well as support Regional Trade Shows.  

Essential Duties: 

• Solicits, networks, provides customer service support and sells the services of CCS Medical. Primary call points include Primary Care Physician (PCP) Offices  

• Meets and exceeds established goals around sourcing and converting new referring PCP offices to the Company 

• Meets and exceeds new patient referral targets and sign-on goals, sales activity productivity goals  

• Manages and facilitates the paperwork process for new and existing patients associated with the diabetes product line with a high concentration on shipping insulin pump, pump supply and continuous glucose monitors  

• Makes daily cold calls and daily maintenance calls to referral sources within assigned region, along with identifying leads via a variety of internal data sources, networking with developmental peers in diabetes management, manufacturer representatives and peers within the organization.  

• Identify key contacts within an account and provides an action plan for follow-up and account progression.  

• Provides prospective referral sources with appropriate correspondence and marketing materials regarding CCS Medical’s product and service offerings to convert them to CCS referral sources 

• Will interact off-site with offices, key manufacturer partners and attend trade shows as needed.  Expected field travel is 75% office, 25% within the region visiting offices and manufacturer reps 

• Maintains a high degree of confidentiality at all times due to access to sensitive information    

• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department  

• Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements  

• Abides by all regulations, policies, procedures and standards  

Desired Outcomes:  

• Exercises appropriate cost control measures  

• Maintains positive internal and external customer service relationships  

• Maintains open lines of communication  

• Plans and organizes work effectively and ensures its completion  

• Meets all productivity requirements  

• Demonstrates team behavior and promotes a team-oriented environment  

• Actively participates in Continuous Quality Improvement  

• Represents the organization professionally at all times