Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS. 

As a Medical Documentation Technician, you’ll Assist with all document handling and mail room functions, including but not limited to data entering information into company databases/ computer systems. Organizes and maintains health information both in paper files and electronic systems. Opening, sorting and routing mail to appropriate departments daily. 

Pay Range: $18-$19

• Facilitates in the processing of incoming and outgoing mail
• Sorts, analyzes and scans company mail into the appropriate document file folder
• Performs document validation and links document images to patient medical records
• Performs document reconciliation using corresponding work queues
• Checks data for accuracy, assign codes for insurance reimbursement and  mails to insurance companies
• Prepares incoming patient and insurance checks for daily bank deposits
• May assist in the distribution of inter-office mail and incoming packages, accepts deliveries such as office supplies and assists in storage and/or delivering to the appropriate department
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements
• Abides by all regulations, policies, procedures and standards

• Exercises appropriate cost control measures
• Maintains positive internal and external customer service relationships
• Maintains open lines of communication
• Plans and organizes work effectively and ensures its completion
• Meets all productivity requirements
• Demonstrates team behavior and promotes a team-oriented environment
• Actively participates in Continuous Quality Improvement
• Represents the organization professionally at all times

• High school diploma or general education degree (GED) required with 1 year office related medical records experience.
• Proficient in Microsoft Outlook, Word, Excel and computer literacy
• Proficient and accurate data entry
• Strong attention to detail, multi-tasking, communication (verbal and in writing with proper spelling, grammar and punctuation), and organizational skills are essential
• Ability to operate related office equipment

Values

Certainty-The lives of the individuals we serve depend on our ability to execute.  We commit to doing this every day. 

• Use appropriate methods and a flexible interpersonal style to help build a cohesive and collaborative team based on a foundation of trust and transparency. Deliver what you commit to.

Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business. 

• Ensure that the patient is the driving force behind business decisions, implementing service practices that meet needs of both the patient and the organization. Treat others the way you want to be treated. 

Advancement-We are endlessly looking for ways to progress and become more innovative in all things we do.

• Encourage innovative approaches for addressing opportunities and facilitating change, driving cross-functional alignment to accomplish goals. Speak the truth.

CCS Medical and EEOC/AA employer. M/F/D/V