Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS.
As a Support Service Desk II, You will help Provide support to internal CCS Medical employees via the Service Desk ACD phone queue and remote control tools on a variety of technical issues. Identifies, researches, and resolves technical problems. Responds to requests for technical support from multiple sources. Accurately documents, tracks and monitors issues in the Service Desk ticketing system to ensure a timely resolution.
Alaska, California, Colorado, Delaware, Hawaii, Idaho, Maine, Montana, Nevada, New Hampshire, New York, North Dakota, Rhode Island, South Dakota, Vermont, Washington, Wyoming; residents are not eligible.
Values
Certainty-The lives of the individuals we serve depend on our ability to execute. We commit to doing this every day.
Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business.
Advancement-We are endlessly looking for ways to progress and become more innovative in all things we do.
CCS Medical and EEOC/AA employer. M/F/D/V
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