More than a career - a chance to make a difference in people's lives!
When you have the power to make a difference in the health and well-being of others, every day is extraordinary.
This is a Work From Office Opening 8a-5pm EST
Are you customer driven, returning to the working force or is this your first career?
You will thrive in a fast-paced and dynamic environment where it’s all about multi-tasking to get the job done. If you are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time you are a match for CCS Medical! If you relate well to all kinds of people, explain things easily in ways that our patients can understand and listen attentively, and can hone in on the most important issues then.…….. this is the career for you!
As a Customer Service Representative – Patient Support Dept., you’ll be at the heart of our call center operations as you deliver first-class customer service in every interaction. You will handle all tasks required to maintain patient satisfaction and ensure accurate and timely shipping of reorders. You will provide cross-functional support of all business units to maintain up-to-date documentation and insurance for accurate processing and billing of patient services. You’ll be the one on the front line to help solve our patient’s challenges and deliver on our promise of superior customer service.
What you’ll be doing...
What WE Bring to the Table:
We offer a wide variety of insurance benefits after 60 days of FT employment (medical, dental, vision, short and long-term disability and life) with a large portion of premiums paid by the company, as well as paid time off within the first year. We also offer a 401(k) plan with a generous company match and vesting schedule, financial planning, competitive salary, and an EAP-Employee Assistance Plan. Also, our employees have an opportunity to earn a monthly incentive.
What YOU Bring to the Table:
CCS Medical is an EEO/AA employer. M/F/D/V